Contact Us AI Trader
Navigating the modern financial world requires more than just advanced tools; it demands reliable support and human expertise. Whether you wish to register a new account or need clarification on an intricate trading strategy, our team is here to help. We believe that everyone deserves access to high-quality assistance, regardless of the size of their investment. Our official support channels are designed to deliver swift responses so you can execute your goals without unnecessary delays.
Contact Us
Contact our support team
Our technical team is trained to handle a wide range of inquiries regarding the platform. From software setup to real-time market data feeds, we ensure that your application functions optimally. We understand that in a world of Bitcoin and fast-moving equities, every minute counts. Therefore, our infrastructure is built to support high-speed communications and rapid resolutions.
Direct communication channels
Support Email
Phone & Address
+45 70 85 37 75
Amaliegade 15, 1256 Copenhagen K, Denmark
Dedicated assistance for growth strategies
For those managing larger portfolios, having a dedicated manager can make a significant difference. This personalized service helps you review your returns and adjust your automated settings for optimal performance. Our focus is on long-term relationships, which helps you navigate the ups and downs of the digital markets with a professional by your side.
Support availability and response times
| Department | Contact Method | Availability | Average response time |
|---|---|---|---|
| General inquiry | 24/7 | 2-4 hours | |
| Technical support | Phone | Mon-Fri (09-17) | Instant |
| Account Manager | Direct line | 24/7 | Priority |
| VIP Support | Portal | 24/7 | Under 1 hour |
FAQ
Our support team strives to respond to all email feedback within a few hours. For urgent issues regarding your deposit or live positions in Ethereum, we recommend using the phone line.
Although we primarily operate via our digital platform and online website, institutional clients can schedule a meeting with a dedicated manager at our official Danish locations.
We provide financial support in several languages to ensure that everyone can navigate the intricate options in the global market comfortably.

